Delivery and shipping polices
At Ecommercegigllc Car Inspection Report Company, we are committed to delivering your car inspection reports
efficiently and reliably. Please review our Delivery and Shipping Policy to understand the terms and conditions
governing our services.
1. Delivery Method
- Digital Delivery Only: All car inspection reports are delivered electronically via email or
made available for download through a secure link on our website.
- No physical copies of reports will be shipped unless specifically requested and agreed upon for an additional
fee.
2. Delivery Timeframes
- Standard Delivery: Reports are typically delivered within 1–2 hours of order
placement, provided the VIN information is accurate and complete.
- Delayed Delivery: In some cases, delivery may take up to 24 hours due to:
- System maintenance or technical issues.
- High demand or peak times.
- Unavailability of data from public databases.
3. Order Confirmation
- After placing an order, you will receive an email confirmation containing:
- Order details
- Estimated delivery time
- Customer support contact information
4. Failed Delivery
If you do not receive your report within the stated timeframe:
- Check your email’s spam or junk folder.
- Ensure that the email address provided during checkout is accurate.
- Contact our support team at [info@ecommercegigllc.com] with your order details
for assistance.
5. Customer Responsibilities
- Ensure the VIN entered during the order process is accurate and complete.
- Verify that your email address is valid and accessible.
- Save or back up the report immediately after delivery, as download links may expire after a certain period.
6. International Availability
- Ecommercegigllc services are available globally. However, data availability may vary depending on the country’s
public database records. If we are unable to provide the requested information, you will be notified promptly.
Return and refund policies
Ecommercegigllc Inspection Report Company is committed to providing high-quality services and ensuring customer
satisfaction. Please read our return and refund policy carefully to understand the terms applicable to your
purchase.
1. Eligibility for Returns and Refunds
- Refunds or returns are only applicable for services purchased directly from Ecommercegigllc.
- Requests must be made within 7 days of the purchase date.
- Refunds are not applicable for reports that have been successfully delivered and are accurate based on the
information available in public records and databases.
2. Non-Refundable Conditions
A refund will not be issued under the following circumstances:
- The customer entered incorrect VIN information.
- The customer was dissatisfied with the format or content of the report, provided it adhered to our service
description.
- The requested information is unavailable due to limited or incomplete public records.
3. Refundable Conditions
You may be eligible for a refund if:
- The report was not delivered within the promised time frame.
- The report contained inaccuracies due to errors on our end (excluding public database inaccuracies).
- The payment was made erroneously or duplicated.
4. How to Request a Refund
- Email our customer support at [info@ecommercegigllc.com] with the following details:
- Full name
- Order ID or transaction number
- Reason for requesting a refund
- Any supporting documents or screenshots, if applicable
- Refund requests will be processed within 3–5 business days of receipt.
5. Refund Process
- Approved refunds will be credited to the original payment method within 7–10 business days.
- Ecommercegigllc is not responsible for delays caused by your bank or payment processor.
6. Dispute Resolution
If you are dissatisfied with our refund decision, please contact us to escalate the matter. We strive to resolve all
disputes amicably.
7. Contact Information
For any questions or concerns about our Return and Refund Policy, please contact us at:
We value your trust and aim to provide a transparent and fair policy for all our customers.
