Terms and Conditions for Ecommerce Gig LLC

Effective Date:

Welcome to Ecommerce Gig LLC! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By engaging with us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please refrain from using our website or services.

1. Definitions

• "We," "Us," "Our": Refers to Ecommerce Gig LLC.
• "You," "Your," "Client": Refers to the individual or business entity using our services.
• "Services": Refers to the IT solutions provided by Ecommerce Gig LLC, including web development, branding, digital marketing, video marketing, and related services.
• "Website": Refers to our online platform https://ecommercegigllc.com

2. Services

A. Scope of Services

Ecommerce Gig LLC provides IT and digital services, including but not limited to:

• Website design and development.
• Branding and logo design.
• Digital and video marketing solutions.

All services will be outlined in a proposal, project scope document, or contract before commencement.

B. Service Modifications

We reserve the right to modify or discontinue services without prior notice. However, we will honor any active agreements already in place.

3. Client Responsibilities

• To ensure smooth service delivery, you agree to:
  • 1. Provide Accurate Information:

    Supply all required data, assets, and documentation for your project.

  • 2. Timely Communication:

    Respond promptly to our requests to prevent delays in project timelines.

  • 3. Compliance with Laws:

    Ensure that any materials, content, or instructions provided to us comply with applicable laws.

  • 4. Payment Obligations:

    Pay invoices as per the agreed-upon terms and deadlines.

  Failure to meet these responsibilities may result in project delays or additional charges.

4. Payment Terms

A. Payment Schedule

• Payments will follow the schedule outlined in the project proposal or invoice.
• We may require a deposit or milestone-based payments for larger projects.

B. Late Payments

• Payments not received by the due date may incur late fees or penalties as outlined in the invoice.
• We reserve the right to suspend or terminate services for overdue payments.

C. Refund Policy

Refunds will only be issued under the following conditions:

• Services have not yet been initiated.
• A cancellation request is made before a project milestone is initiated.

No refunds will be issued for completed work or ongoing projects.

5. Intellectual Property Rights

A. Ownership of Deliverables

• Upon full payment, all final deliverables will become your property.
• Ecommerce Gig LLC retains the right to use deliverables for portfolio and marketing purposes unless agreed otherwise.

B. Pre-Existing Materials

• Any pre-existing materials or third-party tools incorporated into your project remain the intellectual property of their respective owners.

C. Use of Your Content

• You grant us a non-exclusive, royalty-free license to use your provided materials solely for the purpose of completing your project.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary or sensitive information exchanged during the course of the project. We will not disclose your information to third parties unless necessary for service delivery (e.g., payment processors) or required by law.

7. Limitation of Liability

• Ecommerce Gig LLC will not be held liable for:

  Indirect, incidental, or consequential damages arising from the use of our services.

  Delays caused by third-party providers, client inaction, or force majeure events.

• Our total liability is limited to the amount you paid for the specific service in question.

8. Indemnification

You agree to indemnify and hold harmless Ecommerce Gig LLC, its employees, and affiliates from any claims, liabilities, or damages resulting from:

• Your breach of these Terms.
• Your use of our services in violation of applicable laws

9. Termination

A. By the Client

You may terminate our services at any time by providing written notice. Refunds or cancellation fees will apply as per Section 4C.

B. By Ecommerce Gig LLC

We reserve the right to terminate or suspend services if:

• You fail to meet payment obligations.
• You breach any terms outlined in this document.
• Your behavior toward our team is deemed abusive or inappropriate.

Upon termination, all outstanding invoices must be paid immediately.

10. Service Warranty

We commit to delivering quality services. However, we do not guarantee specific outcomes, such as:

• Increased website traffic, leads, or sales.
• Compatibility with unsupported or outdated software/hardware.

Clients must provide all final approvals to ensure deliverables meet expectations.

11. Governing Law and Dispute Resolution

A. Governing Law

These Terms are governed by the laws of Government

B. Dispute Resolution

In the event of disputes, both parties agree to:

• 1. Attempt mediation or resolution informally.
• 2. Submit to binding arbitration if mediation fails.

12. Third-Party Tools and Services

Our services may integrate with third-party tools or platforms. Ecommerce Gig LLC is not responsible for the functionality, security, or privacy practices of these third parties.

13. Amendments

Ecommerce Gig LLC reserves the right to amend these Terms at any time. Any changes will be updated on our website and take immediate effect. It is your responsibility to review these Terms periodically.

14. Refund Policy

At Ecommerce Gig LLC, we strive to ensure customer satisfaction. However, refunds are subject to the following terms:

1. Eligibility for Refunds:

• Refunds are only applicable for services purchased directly from Ecommerce Gig LLC.
• Refund requests must be made within 7 days of purchase or project initiation.
• Refunds are not applicable for services that have been fully delivered as per the agreed scope.

2. Non-Refundable Conditions:

• Incorrect or incomplete information provided by the client.
• Dissatisfaction with service outcomes that meet the agreed specifications.
• Delays caused by the client’s untimely responses or inaction.

3. Refundable Conditions:

• Payment errors such as duplicate transactions.
• Services not delivered within the agreed timeframe due to our oversight.

4. Requesting a Refund:

5. Final Decision:

• Refund approval is at the sole discretion of Ecommerce Gig LLC.

15. Contact Information

If you have questions about this policy or how your data is handled, please contact us:

• Email: [info@ecommercegigllc.com]
• Phone: [(929) 469-4949]