Privacy Policy

Effective Date:

At Ecommerce Gig LLC, we respect and protect the privacy of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information, ensuring you understand our commitment to integrity and transparency.

1. Information We Collect

We collect information necessary to deliver our services effectively. The types of information we collect include:

A. Personal Information

We may collect personal details such as:

• Full name, email address, phone number, job title, and company name to facilitate communication and service delivery.
• Billing details, including billing address and payment card information, for processing transactions securely.

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B. Business Information

• Project-specific data, such as design preferences, branding requirements, and detailed project deliverables shared during consultations or service agreements.
• Documents, images, or files you provide for web development, marketing, or branding purposes.

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C. Technical Information

Collected automatically when you visit our website, this includes: • Internet Protocol (IP) address, browser type, device type, and operating system details for security and functionality purposes.
• Website usage information, including visited pages, time spent on the site, and navigation behavior, to improve user experience.

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D. Cookies and Similar Technologies

Cookies, web beacons, and other tracking technologies may collect: • Session data to keep you logged in while navigating our website.
• Preferences to personalize your experience, such as language and region settings.

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E. Communication Data

• Records of interactions with our team via email, phone, or online chat, including support tickets and inquiry details.

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2. How We Use Your Information

The data we collect is used responsibly, solely for purposes outlined below:

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A. Service Fulfillment

We use personal and business information to:

• Deliver IT solutions, including website development, branding, digital marketing, video marketing, and other services.
• Tailor our solutions to meet the unique requirements of your business.
• Track progress and ensure the timely completion of projects.

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B. Communication

Your information allows us to:

• Respond promptly to inquiries and support requests.
• Provide updates on ongoing projects, service announcements, or changes to policies.
• Share information about relevant services, offers, or promotions (with your explicit consent).

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C. Website Improvement

Technical information enables us to:

• Monitor website performance and fix errors or usability issues.
• Understand visitor preferences and optimize content or layout accordingly.

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D. Legal and Regulatory Compliance

We may process your data to:

• Fulfill contractual obligations outlined in agreements.
• Adhere to legal and tax-related requirements.
• Prevent fraud or unauthorized access to our services.

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3. Sharing Your Information

Ecommerce Gig LLC ensures that your personal and business information remains confidential. We may share information only in the following cases:

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A. Service Providers

We partner with third-party vendors to assist in delivering services, such as:

• Hosting providers for storing and securing project data.
• Payment processors to manage secure transactions.
• Analytics providers to help us monitor and improve our website.

All third-party providers are bound by confidentiality agreements to ensure your data is secure.

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B. Legal Obligations

We may disclose data if required by:

• Law enforcement agencies, courts, or other governmental authorities.
• Legal processes to protect our rights, property, or ensure the safety of others.

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C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred under strict confidentiality terms.

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4. Data Security

We take the protection of your data seriously. Measures we implement include:

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A. Technical Safeguards

• Data encryption for sensitive information during transmission and storage.
• Firewalls and intrusion detection systems to protect against unauthorized access.

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B. Organizational Safeguards

• Role-based access control ensures only authorized employees handle your data.
• Regular employee training on privacy and data security best practices.

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C. Incident Response Plan

In the event of a data breach, we:

• Notify affected parties and relevant authorities promptly.
• Take corrective actions to mitigate any further risks.

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5. Retention of Information

We retain your information for as long as necessary to:

• Complete the services for which the data was collected.
• Comply with legal and financial recordkeeping obligations.
• Resolve disputes and enforce agreements.

Once retention is no longer required, we securely delete or anonymize your data.

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6. Cookies and Tracking Technologies

A. What Are Cookies?

Cookies are small data files stored on your device to improve your browsing experience.

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B. Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality, such as maintaining your session.
• Performance Cookies: Help us analyze traffic and improve website features.
• Targeting Cookies: Deliver content relevant to your preferences.

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C. Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

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7. Your Rights

You have the following rights under applicable privacy laws:

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A. Right to Access

Request a copy of personal data we hold about you.

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B. Right to Correction

Update or correct inaccuracies in your personal information.

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C. Right to Deletion

Request deletion of your data, subject to legal obligations

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D. Right to Restriction

Restrict how we process your data in certain circumstances.

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E. Right to Portability

Request your data in a portable format to transfer to another service.

To exercise these rights, email us at info@ecommercegigllc.com.

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8. Children’s Privacy

We do not knowingly collect or process data from individuals under the age of 18. If you believe we have inadvertently collected such data, contact us immediately to address the issue.

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9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services or legal requirements. We encourage you to review it regularly.

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10. Contact Us

If you have questions about this policy or how your data is handled, please contact us:

Ecommerce Gig LLC

• Email: [info@ecommercegigllc.com]
• Phone: [(929) 469-4949]